Refund Policy

You may request a refund within 7 days of your enrollment confirmation, provided the bootcamp has not yet started. No refunds are issued after the first session has taken place.

• Full refund: Request made within 7 days of enrollment AND before the first session.
• No refund: Request made after the first session has taken place, or more than 7 days after enrollment confirmation.
• Full refund (HDNB fault): If we cancel or significantly reschedule a cohort (change of more than 7 days), you are entitled to a full refund regardless of the above window.
• Misconduct: Participants removed for violating our conduct policy are not eligible for a refund.

• Email hello@wisegave.com with your order number and reason.
• We will review and respond within 2 business days.
• Approved refunds are processed within 7–10 business days via the original payment method where possible, or via bKash transfer for manual payments.
• Payment gateway processing fees (SSLCOMMERZ) are non-refundable where deducted by the gateway.

If you cannot attend your enrolled cohort, you may transfer your enrollment to the next available cohort of the same course at no additional charge, subject to seat availability. Transfer requests must be made at least 48 hours before the first session. Only one transfer is permitted per enrollment.

Partial refunds for partial attendance are not available. If you stop attending after the first session, no refund will be issued.

For refund requests or questions, contact us at hello@wisegave.com. Please include your order number (format: HDNB-XXXX-XXXX) in your email.