Privacy Policy

HDNB is operated by WiseGave, House No. 05, Road No. 19, Sector 11, Uttara, Dhaka 1230, Bangladesh ("we," "us," or "our").

This Privacy Policy explains what personal information we collect when you use our website or enroll in one of our bootcamps, how we use that information, and how we protect it.

Account and Enrollment Information

We collect the personal information you provide when enrolling, including:

• Full name
• Email address
• Phone number

Payment Information

We collect transaction IDs and payment method details. We do not store full debit or credit card numbers. Payments are securely processed by SSLCOMMERZ and bKash, and their respective privacy policies apply to payment processing.

Usage Information

When you visit our website, we automatically collect certain technical information, including:

• Pages visited
• Browser type
• IP address

This information is collected through server logs.

Communications

We collect any information you provide when contacting us by email or through our contact forms.

We use your personal information to:

• Process your enrollment and provide course confirmation.
• Communicate course information, schedule updates, and other important notices.
• Process refunds in accordance with our Refund Policy.
• Improve our website, services, and course offerings.
• Comply with applicable legal and regulatory requirements.

We do not sell, rent, or trade your personal information to third parties.

We share your information only when necessary with:

• Payment processors: SSLCOMMERZ and bKash, solely for processing payments.
• Email service provider: Brevo (formerly Sendinblue), solely for sending transactional emails such as enrollment confirmations and class information.
• Legal authorities: When required by applicable Bangladeshi law or a valid court order.

We retain enrollment records for as long as necessary to provide our services and comply with legal obligations. Financial records are retained for a minimum of five (5) years in accordance with applicable Bangladeshi laws.

You may request the deletion of your personal data by contacting us. However, we may retain certain information where required by law.

Our website uses essential cookies that are necessary for website functionality, navigation, and session management.

We do not currently use advertising cookies or third-party tracking cookies.

You may contact us at any time to:

• Request a copy of the personal information we hold about you.
• Request correction of inaccurate or incomplete information.
• Request deletion of your personal information, subject to applicable legal retention requirements.

We implement industry-standard security measures, including HTTPS encryption, hashed passwords, and access controls, to protect your personal information.

While we take reasonable steps to safeguard your data, no method of transmission or storage is completely secure. Therefore, we cannot guarantee absolute security.

We may update this Privacy Policy from time to time. Any changes will be reflected by updating the "Last updated" date at the top of this page.

Your continued use of our website or services after any updates constitutes your acceptance of the revised Privacy Policy.

If you have any questions or concerns regarding this Privacy Policy or our data practices, please contact us:

Email: support@hdnb.net

Address: WiseGave, House No. 05, Road No. 19, Sector 11, Uttara, Dhaka 1230, Bangladesh.